Author Topic: CerberusNL and the continuing saga of FA admin abuse  (Read 2000 times)

kernel.panic

  • Posts: 11
  • E-points: +0/-0
  • Uninitiated Rube
    • View Profile
CerberusNL and the continuing saga of FA admin abuse
« on: April 02, 2012, 04:29:52 pm »
Hey folks, someone referred me here to share this recent story...

Basically, I'm used to being accosted by overzealous powertripping admins on FA, since a majority of my art is not of the graphical furry porn variety, and everyone there with an ounce of power seems to want to enforce their own interpretation of FA's content policy. I've had probably half a dozen submissions deleted for falling into vague wording holes in the AUP despite being technically allowed, and banned twice for contesting them (FA admins don't like being told they're wrong, who knew?).

Now, I have a very long-standing policy of my own, of marking all of my submissions as mature, regardless of the content thereof. Most of my work on FA is adult in nature, and I use this primarily as a means of protecting myself from unregistered users and my more general artistic works showing up in searches on a furry porn site, and to keep minors from finding my gallery and watching me, as I do post adult material and journals frequently. This has never been an issue before, but today a particular FA admin, CerberusNL, took notice of one and decided he must immediately do something about this inexcusable violation of THE LAW.

Or, I'm sure that's what it sounded like in his head. In practice, what he did was post a condescending comment on my piece, criticizing it for being still life photography, but commending me as if I were a child for putting some artistic thought into it, in what basically amounted to 'I guess I'll let this slide since there's an exception in the policy for things of artistic nature... and oh by the way this shouldn't be marked as mature, so change it.' His wording was fairly offensive, and I was about to the point of ignoring it and leaving it be, except a few minutes later he replied to his own comment with "well then I guess I'll have to do it." and edited my submission to change the maturity rating.

I hid his comments so they wouldn't detract from the rest of the discussion there, changed it back, and noted him, explaining that I didn't appreciate his attitude, his comments were devoid of intellectual merit and thus hidden, and that I was perfectly aware of the ambiguous wording of the AUP, and how there was nothing wrong with marking generally safe submissions with higher maturity ratings since it didn't undermine the rules, the intent of which was to prevent the opposite. He replied, and in so many words and in his own condescending way conceded that I was correct about the purpose and intent of the AUP, but then insisted I had to change the rating on it anyway, writing, and I quote: "No if's or but's, rules are rules, they apply to every single user on FA. If you do not feel like cooperating, then don't expect us to lenient[sic]."* I looked briefly through his own gallery, and saw that 'every user on FA' doesn't apply to him, though, because if we're going to be uncompromisingly strict about the letter of the law, some images depicting full or partial nudity in his own gallery were in violation by being marked general.

So I changed it. Instead, however, of changing the rating on my work, I simply changed the work, adding enough obscenity to the image watermark and description to warrant a mature rating, and updated the description accordingly, explaining the change and apologizing to viewers who may be turned off by it.

In retaliation, CerberusNL slapped me with a 7-day ban.
Quote
You are being suspended for 7 days for failure to comply to admin instructions, and blatant disrespect in a re-uploaded submission and in notes.

So there you have it, ban #3. It's not so much the ban that frustrates me at this point, but that there's still no way of reporting abuse or having any of these things corrected, due to the complete lack of responsible and mature people on the FA staff to appeal to. I used to be able to just approach a more intelligent and level-headed staff member and have them overturn things like this, but now it's all just a mass of rampant cronyism and collective narcissism.

  * I recovered this snipped because I quoted it to a friend in IM. The rest was all deleted, or is in my notes which I don't have access to now, so I can't quote verbatim.
« Last Edit: April 17, 2012, 09:17:45 am by kernel.panic »

Pi

  • POOR IMPULSE CONTROL
  • Postcount ate Whippany, NJ
  • ****
  • Posts: 614
  • E-points: +40/-10
  • <blink>yes hello</blink>
    • View Profile
    • Clan Spum userpage
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #1 on: April 02, 2012, 04:57:23 pm »
Every interaction I've had with that guy has been a clusterfuck. He's the epitome of 'humorless foreigner' and is extremely bad at reacting appropriately to people. Plus, he doesn't have that great of a grasp on English, and therefore constantly misinterprets everything he reads. Including the AUP.

So, of course, he's gonna have admin privileges on FA. 8)
"we did farts.  now we do sperm.  we are cutting edge." — Theo DeRaadt

kernel.panic

  • Posts: 11
  • E-points: +0/-0
  • Uninitiated Rube
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #2 on: April 03, 2012, 12:42:38 pm »
Update: apparently FA is now blanket-banning people who have accessed FA from a location that I have also accessed FA from. I just got notice from a friend who I haven't seen in probably a year (and has never logged into my account or on my computer), saying they were suspended "to match the suspension on [my] account." This could get highly amusing if it also includes all the furries I've hung out with at coffee shops or other places I've visited.

In related news the "accounts department" has been contacted several times now by more than just myself and not a single response. Cerberus and associated cronies are probably just deleting all these tickets without any hint of process.

Conan

  • Sean Piche Wannabe Club
  • Postcount ate Whippany, NJ
  • ****
  • Posts: 603
  • E-points: +33/-9
  • ¯\(°_o)/¯
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #3 on: April 03, 2012, 01:24:01 pm »
Update: apparently FA is now blanket-banning people who have accessed FA from a location that I have also accessed FA from. I just got notice from a friend who I haven't seen in probably a year (and has never logged into my account or on my computer), saying they were suspended "to match the suspension on [my] account." This could get highly amusing if it also includes all the furries I've hung out with at coffee shops or other places I've visited.

In related news the "accounts department" has been contacted several times now by more than just myself and not a single response. Cerberus and associated cronies are probably just deleting all these tickets without any hint of process.

If the "accounts department" is an email address, then your at the mercy of "Whenever Dragoneer bothers to check his email".

kernel.panic

  • Posts: 11
  • E-points: +0/-0
  • Uninitiated Rube
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #4 on: April 03, 2012, 05:58:31 pm »
If the "accounts department" is an email address, then your at the mercy of "Whenever Dragoneer bothers to check his email".

I suspect it's a group email, so you really don't even know who will be answering it. Could even be cerberusnl for all I know.

Ben

  • *
  • Posts: 47
  • E-points: +6/-9
  • smelly vaginahead extraordinare
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #5 on: April 03, 2012, 06:59:16 pm »
In my opinion, when it comes to art sites, bans are something that should be handed out incredibly sparingly. Unless someone is undermining the health of the community in some way by harassing lots of people, flooding the site with piss-poor submissions, posting photographic pornography, scamming people or inducing seizures in users, it's really not that serious that they need to be restricted from accessing the site for several days. From a logical standpoint, it should be in FA's interest to ensure the user have a pleasant experience, and unless that user is being an absolute cockbag, there should be no reason to purposely make it worse.

I remember reading the thread that explained everyone's reasoning for why they were chosen as a mod two years ago on the FA forums, and the reasoning behind choosing Cerberus as the fourth mod (in addition to me, Trpdwarf and Summercat) was essentially "he lives in Europe, so he's in a much different timezone than the rest of us!" Before he was chosen Cerberus posted very little on the forum, and not much was known about him, but it was decided amongst some of the staff that living a few hours east of the US was a more important qualifier than anything else. The caricature of him being a humourless foreigner who often misunderstands what people mean is pretty much accurate in all the time I've known him, and I'm honestly not surprised this sort of behavior is transpiring.

kernel.panic

  • Posts: 11
  • E-points: +0/-0
  • Uninitiated Rube
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #6 on: April 03, 2012, 07:18:48 pm »
In my opinion, when it comes to art sites, bans are something that should be handed out incredibly sparingly. Unless someone is undermining the health of the community in some way by harassing lots of people, flooding the site with piss-poor submissions, posting photographic pornography, scamming people or inducing seizures in users, it's really not that serious that they need to be restricted from accessing the site for several days. From a logical standpoint, it should be in FA's interest to ensure the user have a pleasant experience, and unless that user is being an absolute cockbag, there should be no reason to purposely make it worse.
This is completely reasonable and accurate in my opinion, however in the case of FA, as I've seen from pretty much every admin I've had a run-in with, banning over trivial BS is pretty much par for the course. The FA admins have this attitude--which is inherently harmful to any community--of, 'This is our site, and using it is a privilege, so fuck you we don't need you here.' To them, the customer (user) is always wrong, and needs to be punished for questioning them. It creates a lot of attrition and drama, especially when the users return from their suspension feeling unjustly persecuted, or take out their frustration by sewing the seeds of discontent among their friends and other users on the site.

Any intelligent admin would have the foresight to understand and prevent this eventuality, by not handing out suspensions and bans indiscriminately. Unfortunately (assuming, that is, you care), none of the admins are sufficiently intelligent to understand how this behavior is harmful to them, and correct it. Instead, we have this tight little clique, with zero transparency, who all just conspire behind closed doors to deal with anything they perceive as an offense to them or their fellow cronies with the banhammer. There is no appeal process, precisely because 'cerberusnl banned him, and if we un-ban him then we're questioning our friends, and questionign our friends is why he got banned in the first place.'

EDIT: So it's been about 30 hours since they blanket banned other people formerly from my subnet, and it seems they still haven't responded to any of their requests to have it fixed, either. They're still suspended.

It's almost like they want as much drama and fallout as possible.
« Last Edit: April 04, 2012, 04:14:03 pm by kernel.panic »

kernel.panic

  • Posts: 11
  • E-points: +0/-0
  • Uninitiated Rube
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #7 on: April 07, 2012, 11:32:33 pm »
Just a quick update. It's been almost a full week at this point, and as it happens admins have not responded to or un-banned the people who were wrongfully banned for being mistaken for me.

Gotta love how the admins are really on the ball in the give-a-fuck-about-our-users dept.

vigilante777

  • Posts: 20
  • E-points: +0/-1
  • Uninitiated Rube
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #8 on: April 08, 2012, 03:55:24 pm »
Every interaction I've had with that guy has been a clusterfuck. He's the epitome of 'humorless foreigner' and is extremely bad at reacting appropriately to people. Plus, he doesn't have that great of a grasp on English, and therefore constantly misinterprets everything he reads. Including the AUP.

So, of course, he's gonna have admin privileges on FA. 8)

I'm offensive and I find this very Dutch.

Well it's actually a common trait among most Dutch people: they're fairly good at English, but fail miserably at the more advanced stuff. One of the most embarrassing examples is a Dutch politician describing companies wasting money as a "golden shower." Of course this sets the bar extremely high for our hellhound at Hell's website (a bonus if FA's servers are actually in either California or Michigan).

I'm a mod myself at a forum myself and that guy takes every rule in the book and does it wrong.  Every time he posts he make me either, puke, nearly gorge my eyes out or just shut down the pc. I haven't seen childish added to the "good" traits (or I just plain missed it), but whenever he's wrong he nukes the topic and bans all the people that were having legit complains.

"Opening locked topics? There's an option for that!!!!????"

It's also annoying that all of the staff hit the like button whenever he posts, heck, they'd be better off making a script that adds a like automatically every time a mod posts. It's a forum and not friggin' facebook.

Conan

  • Sean Piche Wannabe Club
  • Postcount ate Whippany, NJ
  • ****
  • Posts: 603
  • E-points: +33/-9
  • ¯\(°_o)/¯
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #9 on: April 08, 2012, 08:49:30 pm »
Just a quick update. It's been almost a full week at this point, and as it happens admins have not responded to or un-banned the people who were wrongfully banned for being mistaken for me.

Gotta love how the admins are really on the ball in the give-a-fuck-about-our-users dept.

Dragoneer's been busy not finishing the stuff they were totally going to finish last week!

kernel.panic

  • Posts: 11
  • E-points: +0/-0
  • Uninitiated Rube
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #10 on: April 10, 2012, 05:14:08 pm »
Update again, finally suspension lifted but cerberusNL is back to harassing me again too, now threatening to delete my entire gallery if I don't first, claiming *everything* is against AUP.

Are there any admins I might not know about yet who aren't complete and total dickwads and can maybe put that dog back on his leash before he destroys all my shit?

Conan

  • Sean Piche Wannabe Club
  • Postcount ate Whippany, NJ
  • ****
  • Posts: 603
  • E-points: +33/-9
  • ¯\(°_o)/¯
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #11 on: April 10, 2012, 08:28:21 pm »
Update again, finally suspension lifted but cerberusNL is back to harassing me again too, now threatening to delete my entire gallery if I don't first, claiming *everything* is against AUP.

Are there any admins I might not know about yet who aren't complete and total dickwads and can maybe put that dog back on his leash before he destroys all my shit?

Sorry, FA's admin team is designed to run with absolutely no oversight. The only way out is to quit or insult Dragoneer's parents.

kernel.panic

  • Posts: 11
  • E-points: +0/-0
  • Uninitiated Rube
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #12 on: April 10, 2012, 08:38:57 pm »
insult Dragoneer's parents.
Is there more behind this? because it sounds funny.

Quitting isn't so bad, just ask any smoker.

Fiz

  • nice
  • Cabalistic Fuckhead
  • *
  • Posts: 94
  • E-points: +13/-1
  • no stop
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #13 on: April 10, 2012, 08:50:27 pm »
insult Dragoneer's parents.
Is there more behind this? because it sounds funny.

Quitting isn't so bad, just ask any smoker.

Chase insulted Dragoneer's parents when they were visiting them for Christmas. Chase stepped down before Dragoneer could fire him.
pee

kernel.panic

  • Posts: 11
  • E-points: +0/-0
  • Uninitiated Rube
    • View Profile
Re: CerberusNL and the continuing saga of FA admin abuse
« Reply #14 on: April 17, 2012, 10:37:58 am »
I just noticed today that the AUP has now been changed, and they added the following line presumably to justify their behavior in the case of my gallery:
Quote
Photographic work must be suitable for all ages, and submissions MAY NOT be rated higher than General.

This is standard procedure for dealing with someone calling out the admins on erroneously enforcing rules that don't exist: add them.