I guess I sympathize with outright fatfingering, especially given what a horrendous nightmare mysqldumps are to work with. This was a pretty human mistake, oh well. github lost some activity recently, too.
Sure it was, but at some point you have to say that losing user data is simply not acceptable. I don't know what happened with github (not particularly a fan of that site, but whatever), but I guess if your going to get the benefits of being perceived as professional (high traffic, being able to charge people money, etc.) you should get the responsibilities too.
"Mistakes happen" is sort of a worthless statement, imo. Especially when you're just shrugging off an incident. Sure, mistakes happen, but the professional thing to do is make sure that you aren't allowing them to (easily) happen, and if they do you figure out what happened so that whatever happened can never happen again. And really, something that can't be fixed (losing user data, as opposed to, say, downtime), is a far bigger deal than other kinds of mistakes.
I'm not saying that FA will do this, or that anyone realistically expects them to, but I guess I can't understand why you're defending the amateur hour clown show over there.